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Privacy Policy

Ivagarbe is committed to protecting and guaranteeing the security of its Customers’ information and privacy. This Privacy Policy intends to make known the general privacy rules and the terms of processing the data we collect, in strict respect and compliance with the applicable legislation in this area, namely the Regulamento (UE) 2016/679 do Parlamento Europeu e do Conselho, de 27 de abril de 2016 (“Regulamento Geral sobre a Proteção de Dados” ou “RGPD”).

Responsible for the processing of personal data

Ivagarbe-Gabinete Técnico de Contabilidade Lda.

Phone: +351 289 805 192
Address: Praceta da Mutualidade Popular, Lote G, R/C, Direito, 8000-123 Faro
NIPC: 501 986 057

Collection and processing of personal data

This Privacy Policy applies to all personal information collected and stored by Ivagarbe in paper and/or digital formats.

Personal data voluntarily provided by its holder, and whose treatment is a contractual and/or legal obligation of Ivagarbe, are treated confidentially by employees or subcontractors duly authorized for the purpose, who must follow the specific instructions of Ivagarbe.

Os seus dados poderão ser recolhidos diretamente ou por telefone, quando efetua um pedido de informação ou serviço, através da abertura de ficha de Cliente, com criação de um nº de processo que identifica a ficha, quando visita ou utiliza um dos formulários de contacto disponíveis no nosso website, para pedidos de informações ou pedidos de orçamento e serviços.

The personal information we collect is:

  • Name:
  • Email:
  • Phone Number:
  • Address:
  • Tax number:
  • Personal ID Number:
  • Other supplementary information, not classified as personal.

When browsing the website, whenever it is necessary to identify and collect personal data, the user will have to authorize its collection through authorization mechanisms that may vary depending on the case, but which will be clear in their purpose and intuitive in terms of use. For example, in a contact form, there will be a box where the user must click to indicate that he authorizes the collection and processing of the personal data entered in the form and subsequent contact by Ivagarbe. It should, however, be made clear that without authorization for data processing, you will not be able to send your message and contact Ivagarbe through the website.

The processing of personal data, once authorized, will be done in accordance with this Privacy Policy, and your authorization must assume that it has been read and understood, as well as the Terms and Conditions of use of the website.

Purposes of collection and categories of data

Fundamentos (artigo 6.º, n.º 1, alíneas b), c), d) e f) do RGPD): The processing is necessary for the performance of a service to which the data subject is a party, or for due diligence pre-contractual at the request of the data subject; for the fulfillment of legal obligations to which Ivagarbe is subject; for the defense of vital interests of the data subject; for the purposes of the legitimate interests pursued by Ivagarbe.

With regard to the processing of data carried out by Ivagarbe in the context of compliance with legal obligations, the legal basis for carrying out such treatments – mostly data communications to external entities – will be the need for processing for the purpose of fulfilling these obligations. legal by the Controller.

Therefore, we collect your data for:

  • Provision of service
  • Marketing Activities: – only with the explicit authorization of the user;
  • Other Communications – there may be other occasions when we contact you by email, post, telephone or text message, depending on the contact details you share with us;
  • Legal scope – in certain cases, we need to use the information provided, which may include personal data, to handle and resolve legal disputes or complaints, for legal investigations, or to execute agreements or to comply with lawful requests from competent authorities, to the extent that this is required by law.

If we use automated means to process personal data that produce legal effects or that significantly affect you, we will implement appropriate measures to safeguard your rights and freedoms, including the right to obtain human intervention.

Data communication

Ivagarbe will implement the necessary and adequate measures in light of the applicable law to ensure the protection of the personal data subject to communication, strictly complying with the legal provisions regarding the requirements applicable to such communications, namely informing Customers.

In cases where Ivagarbe communicates personal data to third parties, it will define clear rules for contracting the processing of personal data with its subcontractors, and will require that they adopt the appropriate technical and organizational measures to protect their personal data.

Data may be provided to judicial or administrative authorities, provided that in compliance with legal obligations, as well as communicated to public and private bodies related to Ivagarbe’s activity. The data, depending on the purpose for which they were collected, may be provided to the following categories of recipients:

  • Public entities;
  • Subcontracted service providers;
  • Other entities subcontracted by Ivagarbe whose corporate purpose is essential for the pursuit of the purpose for which the data was collected.

Data transfer to third countries

The information collected, in principle, will not be transferred to third countries. In the case of data transfers to countries outside the EU, priority will be given to countries that are subject to an adequacy decision issued by the EU pursuant to article 45º do RGPD.

Ivagarbe will take the necessary measures to ensure the privacy and security of your personal data in accordance with article 46 of the RGPD and to use them only for the purposes for which they were collected.

Conservation of personal data

Your Personal Data are kept by Ivagarbe, as long as the existing relations between this Entity and the respective Holders remain in force, or for the legal period of conservation or for the purpose for which they were collected, in order to allow the identification of the Holders until these relationships or obligations have definitively ceased.

The collected data will be destroyed at the end of its legal conservation period. The period of time during which the data is stored and maintained varies according to the purpose for which the information is used. There are, however, legal requirements that require the retention of data for a certain period of time.

Security measures

Ivagarbe is committed to ensuring the confidentiality, protection and security of its Customers’ personal data, through the implementation of appropriate technical and organizational measures to protect their data against any form of undue or illegitimate treatment and against any accidental loss or destruction of this data. .

For this purpose, we have created procedures that prevent unauthorized access, accidental loss and/or destruction of personal data, committing ourselves to respect the legislation regarding the protection of Customers’ personal data and to treat this data only for the purposes for which it was collected. , as well as ensuring that this data is treated with adequate levels of security and confidentiality.

Access to your personal data will be limited to people who need to know them in the exercise of their duties, to the strict extent necessary for the pursuit of the processing purposes.

Among the cases in which the administrative staff has access to your data and other special categories of data are the processing of data for the purpose of invoicing and execution of the services provided to you or for the management of your requests for information or complaints.

Ivagarbe is not responsible for the data that the user makes available on social networks. The use of Ivagarbe’s social networks may involve the transmission of data to social network service providers, which may be based outside the European Union or the European Economic Area

information storage

The data will be stored in a computerized server maintained and controlled by Ivagarbe, located in Portugal and in Cloud service providers based in the European Union.

Security is always monitored in terms of infrastructure and data access. Access is restricted and protected by various access management and encryption tools, with the aim of preventing unauthorized third parties from having access to them. The risk of loss/destruction is thus minimized, but not extinguished, as there is always the possibility of illegal access to data. In this case, leakage retention measures will be implemented.

Data subject rights

right to information – at the time of collection or treatment, the holder of the personal data has the right to be informed about the purpose of the treatment, the person responsible for the data processing, entities to which their data may be communicated, conditions of access and rectification and which data are mandatory and optional that will be collected.

Rights of access – the holder of personal data has the right to access them, without restrictions or delays, as well as to know what information is available about the origin of the data, purposes of treatment and communication of the same to third parties.

Right of rectification – The holder has the right to demand that the data concerning him/her be accurate and up-to-date, and may at any time request its rectification to the person responsible for data processing.

Right of payment – The data subject has the right to have their data no longer subject to processing, erased and eliminated, under certain conditions, in the event of:

  • They are no longer necessary for the purpose for which they were collected;
  • Holders withdraw their consent or object to their treatment;
  • If the processing of data does not comply with legal provisions.

Right to limitation of treatment – the holder of the personal data has the right to have his data limited only to what is essential for the purpose of the treatment.

Right to data portability (data transfer) – the data subject has the right to receive their data or to request their transmission to another entity that becomes the new person responsible for their personal data (only if technically possible).

Right of opposition – the data subject has the right to object, at his request and free of charge, to the processing of his personal data for the purposes of direct marketing or any other form of prospecting and that his personal data are communicated to third parties, except for the legal provision in contrary.

Right not to be subject to automated decisions or profiling – As the holder of personal data, you have the right not to be subject to any decision taken exclusively based on automated processing, including profiling.

Right to knowledge of the existence of a data breach – the holder of personal data has the right to be informed if there is any breach of security that compromises their data.

Right of complaint to supervisory authority – the holder of personal data has the right to complain not only to the person responsible for the processing of personal data of the company, but also to the control authority, the National Data Protection Commission (CNPD).

You also have the right to withdraw or change, at any time, the consent you have given us to use your personal data, when you have legitimized their use.

Obligations of entities involved in data processing

Each of the entities involved in the processing of your data is obliged to comply with the applicable legislation on data protection, in particular with regard to the security and confidentiality of your treatment.

Persons responsible for processing Personal Data, as well as persons who, in the exercise of their functions, are aware of them are bound by professional secrecy, under the terms of the law.

Data protection contact

If you have any questions or if you wish, at any time, to speak with the data protection officer, you can exercise this right by contacting us through the means available on the contact page.

Changing and updating the privacy policy

Ivagarbe reserves the right, at any time, to make changes or updates to this Privacy Policy, these changes being duly published on our website. If you have any questions or if you wish, at any time, to stop being part of the Ivagarbe database, you can exercise this right by contacting us through the means available on the contact page.